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  1. North Star
  2. Homeowner Resources
  3. Water Softeners, Conditioners, Refiners
  4. Learning Center

Learning Center

  • Recharge FAQs
  • iQua™ App
  • Replacement Instructions
  • Tank Light Sensor Location
  • Will a water softener remove odors from water?
  • How do you know when it's time to upgrade your water softener?
  • How old is my softener?
  • How to Prepare Your Softener for Freezing Temperatures
  • Common signs that your water softener is no longer working
  • What happens if I run out of salt?
  • Rigid Drain Line Install
  • Moving Your Water Softener to a New Location
  • Why does my water smell after installing a softener?
  • My softener out of service for an extended time. What should I do now?
  • Should there be salt in the Brinewell tube?
  • Media Core Sampling
  • How much softened water is available between recharge cycles?
  • What is a Pressure Reducing Valve?
  • How do I determine which faucets are being softened?
  • Can I water my plants with softened water?
  • Testing the Rinse Water
  • How do I disconnect the softener from my plumbing?
  • How long does it take for a softener to recharge?
  • What is a Blending Valve?
  • What Material are the Bypass Valve and Valve Head Made of?
  • Testing the Motor
  • How Much Resin Should Be in the Tank?
  • Cloudy or Foamy Water with Water Softener
  • Accessing the Tank Neck
  • What is Manganese?
  • Old or Expired Resin
  • What Should Be Displayed on the Screen When It First Turns On?
  • I'm shocking my well. How do I prepare my softener?
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