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  1. North Star
  2. Homeowner Resources
  3. Water Softeners, Conditioners, Refiners
  4. Learning Center
  5. iQua™ App

iQua™ App

  • iQua™ Password Issues
  • Error Codes 07, 08, & 09
  • Removing a Device from your iQua™ Account
  • How to Edit Alerts in the iQua™ App
  • iQua™: Physical Serial Number & Digital Serial Number
  • What is the WiFi Shut Off Valve?
  • How to change your iQua™ login email address
  • iQua App Not Metering Water Usage
  • Why Does the Time Keep Changing on the Screen?
  • I Can't Activate My iQua Account
  • How to Reset Your Password
  • Connecting your Softener to a New Router
  • Connection Issues with Wi-Fi Shut-off Valve
  • iQua™ Set-up Guide
  • Installing iQua on Your Device
  • Navigating the iQua™ App
  • Creating and Activating Your iQua Account
  • Troubleshooting Your Wifi Connection
  • How to Adjust the Flow Monitor Alert
  • iQua 2.4 GHz WiFi Connection
  • Printable iQua Setup Guide
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