Skip to main content
North Star Help Center home page North Star
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. North Star
  2. Homeowner Resources
  3. Water Softeners, Conditioners, Refiners
  4. Troubleshooting

Troubleshooting

  • Does Your Water Smell Off? Use This Guide to Identify the Odor
  • Water Hammering Noise
  • Tank Light Won't Turn On
  • What are the white deposits from my dishwasher?
  • Status Light
  • No Water in Tank
  • Odor or Taste in Softened Water
  • Bypass Valve Handle Stuck
  • Grey Water with Water Softener
  • Testing for Metering in Backwash
  • Blank Screen Troubleshooting
  • How to Test Incoming Water Pressure
  • Continuous Beeping from Water Softener
  • How to Flush Your Plumbing Lines
  • J## Code Stuck on the Display Screen
  • Flashing Lines Stuck on the Display Screen
  • Check for Internal Leaks
  • Softener Not Recharging Automatically
  • Softener Recharging Too Often
  • 000h Code
  • External Leak
  • Constant Draining on Water Softener
  • Salt Tank Leak
  • Bypass Assembly Leak
  • Scale and Iron Residue
  • Salty Taste
  • Salt Block/Bridge
  • Valve Head Leak (1" Single Disc)
  • Valve Head Leak (3/4')
  • No Soft Water
  • Next ›
  • Last »
Visit NorthStarWater.com
Need Help? Send Us a Message
Powered by Zendesk